Our Reviews
James I|2002 Chevrolet Silverado 2500HD
Confirmed Service Customer
2/12/2025
Fixed heater problem in one day as promised
2/24/2025
Good Afternoon Mr. Ignatieff, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Luke
NEW BERN, NC
Cynthia P|2024 Chevrolet 1500 Silverado
Confirmed Service Customer
2/12/2025
Fast friendly service
2/24/2025
Good Afternoon Ms. Price, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Luke
NEW BERN, NC
Patricia T|2018 GMC 1500 Sierra
Confirmed Service Customer
2/13/2025
Great
2/24/2025
Good Afternoon Ms. Talvacchio, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Alyssa
ERNUL, NC
Georgia S|2023 Chevrolet Malibu
Confirmed Service Customer
2/25/2025
Very good
3/4/2025
Hello Georgia! I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kinsey
HAVELOCK, NC
Chris J|2002 Chevrolet Corvette
Confirmed Service Customer
2/22/2025
The staff was very polite and very helpful would highly recommend to anyone
2/24/2025
Good Afternoon Mr. Jaco, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
28562, NC
Ralph A|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
2/24/2025
Always good.
2/24/2025
Good Afternoon Mr. Azersky, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Alyssa
NEW BERN, NC
Eugene R|2019 Chevrolet Equinox
Confirmed Service Customer
2/24/2025
The Service Advisor was friendly and helpful.
NEW BERN, NC
Hector V|2025 Chevrolet Trax
Confirmed Sales Customer
2/26/2025
It wasn't what we expected, we weren't hassel into getting something that we didn't want, everyone was helpful and we enjoyed our time, got the vehicle that we love, again our thanks to everyone,
NEW BERN, NC
Erika H|2025 Chevrolet Trax
Confirmed Service Customer
2/28/2025
The gentleman that helped me was very sweet and very welcoming when I came in. It felt like I was in very good hands with my car.
3/4/2025
Hello Erika! I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Luke
MOREHEAD CITY, NC
Florian W|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
3/2/2025
Overall great service experience. Friendly staff and on time. Although, the printer for the alignment didn’t work and I have not received the report by email.
NEW BERN, NC
Teresa D|2021 Chevrolet Traverse
Confirmed Service Customer
3/3/2025
I needed 4 new tires and they did a price match to make it a bit cheaper for me. They always make me feel welcome during my visits.
3/4/2025
Hello Ms. Doss, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
NEW BERN, NC
Walter O|2022 Chevrolet Corvette
Confirmed Service Customer
3/4/2025
See letter sent to Mr. Genereux the General Manager of Chevrolett of New Bern.
3/4/2025
Hello Mr. Orr, My name is LeeAnn Krauss, and I am the Director at Chevy of New Bern. I tried to call you and unfortunately, my call will not go through. I would love the opportunity to address your concerns. I spoke with our Service Manager, Chris, and suggested that we open up a case with engineering to review your concerns. Please reach out to me at your earliest convenience so that I can review your concerns and I can assist you. Thank you again for bringing this to my attention. LeeAnn Krauss Fixed Operations Director Chevrolet of New Bern 252-638-6161
AURORA, NC
David R|2021 Chevrolet Equinox
Confirmed Service Customer
3/4/2025
I was very pleased with the whole visit! From the time I walked in the door! Very professional but very friendly!
3/4/2025
Hello Mr. Riggs, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
NEW BERN, NC
John R|2015 Chevrolet 2500HD Silverado
Confirmed Service Customer
3/6/2025
My service advisor was very friendly and super helpful. Did a great job of keeping me updated on my vehicle.
3/10/2025
Good Morning Mr. Rowland, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
NEW BERN, NC
Douglas H|2022 Chevrolet Trax
Confirmed Service Customer
2/25/2025
It was exceptionally good.
3/4/2025
Hello Mr. Helvie, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Alyssa
NEW BERN, NC
Judy Z|2024 Chevrolet Trax
Confirmed Service Customer
3/3/2025
It's always a pleasure doing business with your dealership. Everyone is friendly and helpful. I can trust that my car is in good hands.
3/4/2025
Hello Ms. Zocco, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Luke
NEW BERN, NC
Bobby K|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
3/5/2025
First time. Went very smooth and quick. Lady that helped me was fantastic
3/6/2025
Good Morning Bobby! I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
POLLOCKSVILLE, NC
Crystal W|2025 Chevrolet Equinox
Confirmed Service Customer
3/6/2025
I accidentally showed up for my appointment a day earlier than what I scheduled on line, but they made it work and still got me out in time to get to work.
3/6/2025
Good Moring Crystal! I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Luke
VANCEBORO, NC
Rebecca B|2023 Chevrolet Trailblazer
Confirmed Service Customer
3/6/2025
They did fine
3/10/2025
Good Morning Rebecca, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
NEW BERN, NC
Sylvia E|2019 Chevrolet Traverse
Confirmed Service Customer
3/9/2025
I love the warm welcome . The service guy met me to my car. He gave me his name I explain what I needed done. Good morning He said you are Ms Ervin here for an inspection on your vehicle. I response yes! He said we got you cover. Leave the keys in the vehicle. He respond you are welcome to sit in the waiting room. We have coffee, drinks, water, and snacks, help yourself while waiting for your car to be service.
3/10/2025
Good Afternoon Sylvia, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Luke
TRENTON, NC
Ralph A|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
3/14/2025
Always a pleasure.
3/14/2025
Good Morning Ralph! I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next fe w days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
NEW BERN, NC
Raymond S|2022 Chevrolet Traverse
Confirmed Service Customer
3/14/2025
Service was quick and got to talk to some friends. good atmosphere
3/22/2025
Good Morning Raymond! I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Luke
ALLIANCE, NC
Madeline C|2024 Chevrolet Trax
Confirmed Service Customer
3/6/2025
Everyone was very friendly!
3/10/2025
Good Morning Madeline! I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next f ew days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
HAVELOCK, NC
Madison P|2019 GMC Acadia
Confirmed Service Customer
3/12/2025
Very knowledgable and curtious . Service was on time .
3/14/2025
Good Morning Madison! I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Alyssa
NEW BERN, NC
Curtis S|2023 GMC Acadia
Confirmed Service Customer
3/14/2025
I always love coming to the service dept! Everyone is always so welcoming and accommodating!
3/22/2025
Good Morning Curtis! I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Luke
ERNUL, NC
Phyllis T|2019 Chevrolet Equinox
Confirmed Service Customer
3/16/2025
Good
3/22/2025
Good Morning Phyllis, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Luke
NEW BERN, NC
Nicholas P|2021 Chevrolet 2500HD Silverado
Confirmed Service Customer
3/14/2025
Excellent
3/22/2025
Good Morning Mr. Powell, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Luke
NEW BERN, NC
Eric W|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
3/20/2025
Excellent Service as always!
3/22/2025
Good Morning Eric! I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
NEW BERN, NC
Randy T|2024 Chevrolet Silverado 1500
Confirmed Service Customer
3/20/2025
Great customer service and quick quality work
3/19/2025
Good Morning Mr. Tucker, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Luke
NEW BERN, NC
Penny P|2010 Chevrolet Silverado
Confirmed Service Customer
3/24/2025
Always friendly. Takes good care of my vehicle.
3/25/2025
Good Morning Penny! I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few d ays which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Luke
NEW BERN, NC
Madison M|2025 Chevrolet Trailblazer
Confirmed Sales Customer
3/26/2025
My Salesman Dustin was great! he was very personable and helpful with my 1st time car buying experience! Dave the finance man was AMAZING about explaining things and it never felt like he was thing to force me to purchase anything more!
VANCEBORO, NC
Chris J|2002 Chevrolet Corvette
Confirmed Service Customer
3/29/2025
Awesome service department
4/2/2025
Good Afternoon Chris! I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few d a ys which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Luke
JACKSONVILLE, NC
Kasey D|2024 Chevrolet Trailblazer
Confirmed Service Customer
3/29/2025
Kayla made sure I had everything I needed and made me feel like a priority
4/2/2025
Good Afternoon Kasey! I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few d a ys which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
PFAFFTOWN, NC
Juan S|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
4/7/2025
After three days, technician could not replicate the transmission problems.
NEW BERN, NC
Mark P|2022 GMC 1500 Sierra
Confirmed Service Customer
4/8/2025
2 hrs for an oil change,had a 1215 appt finished at 215 and they didn't reset the oil life display.
4/11/2025
Hello Mark, I am very sorry that your services took longer than expected. We thrive to provide our customers with exceptional customer service and your time is important to us. Please allow us to correct this by providing your next oil change at no cost to you. We would love the opportunity for you to give us a second chance and show you how great we can be! In the meantime, we would be more than happy to reset your monitor for you at your earliest convenience. Thank you again for bringing this to our attention and allowing us to correct it! Warmest Regards, LeeAnn Krauss Fixed Operations Director
NEW BERN, NC
Aaron C|2023 Chevrolet Equinox
Confirmed Service Customer
3/18/2025
Great service and people!
3/22/2025
Good Morning Aaron, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Alyssa
TROY, MI
David M|2023 Chevrolet Tahoe
Confirmed Service Customer
4/2/2025
Great I will return for service next time. The lady at the service desk is amazing. She needs a raise.
4/3/2025
Hello David! I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
COVE CITY, NC
Carol W|2025 Chevrolet Equinox
Confirmed Sales Customer
4/10/2025
Dustin was very professional and extremely helpful I really appreciate everything he did for me.
WASHINGTON, NC
Bob D|2018 GMC 1500 Sierra
Confirmed Service Customer
4/14/2025
Very polite & professional
4/15/2025
Good Morning Mr. Dixon, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days w hic h grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Luke
NEW BERN, NC
Karen K|2020 Chevrolet Malibu
Confirmed Service Customer
4/15/2025
Quick, courteous service
4/16/2025
Good Morning Karen, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days w hic h grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
NEW BERN, NC
William S|2021 GMC 1500 Sierra
Confirmed Service Customer
4/15/2025
Service department knows their customers and treats them with respect.
4/16/2025
Good Morning Mr. Sanderson, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days w hic h grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Alyssa
VANDEMERE, NC
Ivan R|2023 Chevrolet Trailblazer
Confirmed Service Customer
4/22/2025
Alyssa is an excellent worker, super helpful and comm
4/23/2025
Good Morning Ivan! I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days w hic h grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Alyssa
NEW BERN, NC
Raymond S|2022 Chevrolet Traverse
Confirmed Service Customer
4/24/2025
i was notified of the problem with my vehicle and repaired in a short time. great job!!!!!!
4/28/2025
Good Morning Mr. Stephenson, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days w hic h grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Luke
ALLIANCE, NC
Carl W|2024 Chevrolet Colorado
Confirmed Sales Customer
4/25/2025
Dustin was a great salesman. Has called several times following up since the sale. Scott was a pleasure to deal with also. Very easy and stressless process
GRIFTON, NC
Nancy G|2022 Chevrolet Equinox
Confirmed Service Customer
4/25/2025
Alyssa in service was very nice and greeted me when I arrived.
4/28/2025
Good Morning Ms. Garner, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days w hic h grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Alyssa
NEW BERN, NC
Chad O|2023 Chevrolet Silverado 1500
Confirmed Service Customer
4/28/2025
Great
4/29/2025
Good Morning Chad! I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days w hic h grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Alyssa
NEW BERN, NC
Jessica M|2019 Chevrolet Cruze
Confirmed Service Customer
4/28/2025
Alyssa was very kind and helpful, she was very easy to talk to and she explained step by step what was wrong with my car and what needed to be fixed, she also told me about Chevrolet app so I can monitor my account. Alyssa deserve 100 star for all of hard work. Thank you Alyssa for your help I hope you are my service advisor next time when I need my car check out.
4/29/2025
Good Morning Jessica! I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days w hic h grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Alyssa
NEW BERN, NC
Gail W|2024 Chevrolet Tahoe
Confirmed Service Customer
4/29/2025
Service rep Kayla (spelling?) is wonderful!
4/30/2025
Good Morning Gail! I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next f ew days w hic h grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
ORIENTAL, NC
Joseph F|2023 GMC Canyon
Confirmed Service Customer
4/30/2025
Great staff and service
4/30/2025
Good Afternoon Mr. Fuller, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next f e w days w hic h grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
NEW BERN, NC
Jeffrey Q|2024 Chevrolet Tahoe
Confirmed Sales Customer
4/16/2025
Excellent customer service.
TRENT WOODS, NC
Joshua F|2020 Chevrolet Traverse
Confirmed Service Customer
4/16/2025
Service was completed quickly, everyone is so super friendly!
4/21/2025
Good Morning Mr. Fisher, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days w hic h grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Luke
NEW BERN, NC
Charles W|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
4/17/2025
Came in for oil and tire rotation. Tires were not touched but it took close to 2 hours. Then today on my trip to Atlanta noticed the oil change reminder sticker doesn’t have correct oil for truck. I’ll be shopping around for a better service department as this is not my first time with bad service. But your customer service team are very nice and helpful just wish the actual service was better.
4/21/2025
Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please contact us at (252) 638-6161 when you have an opportunity, and we will be more than happy to try and turn your experience around. I would love to extend to you a complimentary oil change and tire rotation to show you a better experience. Warmest Regards, LeeAnn Krauss Fixed Operations Director
HAVELOCK, NC
Walter L|2024 Chevrolet Trax
Confirmed Service Customer
5/6/2025
We’ve purchased several vehicles and always had them serviced at Chevy of New Bern. They are like family
5/6/2025
Good Afternoon Walter, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next f e w days w hic h grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
NEW BERN, NC
Stephanie O|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
5/6/2025
Great customer service from Kayla.
5/7/2025
Good Afternoon Stephanie, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next f e w days w hic h grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
NEW BERN, NC
Stephanie C|2024 Chevrolet Silverado 1500
Confirmed Service Customer
5/7/2025
The service rep who handled my vehicle at the dealership was fantastic. She was kind and explained every detail of the services I needed.
5/7/2025
Good Morning Stephanie, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next f e w days w hic h grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Alyssa
NEW BERN, NC
Patricia T|2023 Chevrolet Traverse
Confirmed Service Customer
5/7/2025
Great as always
5/8/2025
Good Morning Patricia! I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next f e w days w hic h grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Luke
ERNUL, NC
Joshua S|2021 Chevrolet Equinox
Confirmed Service Customer
5/9/2025
I love the personalized feel when coming to the Service Center. They really do treat you like family
5/12/2025
Good Morning Mr. Stubbs, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few d ays which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
NEW BERN, NC
David W|2023 Chevrolet Silverado 1500
Confirmed Service Customer
5/9/2025
Very efficient. Maint rep was helpful and friendly.
5/12/2025
Good Morning Mr. Wunker, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few d ays which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Alyssa
NEW BERN, NC
Michael S|2023 Chevrolet Silverado 1500
Confirmed Service Customer
5/5/2025
.
5/6/2025
Good Afternoon, Michael! I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next f e w days w hic h grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Alyssa
NEW BERN, NC
Michael L|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
5/9/2025
Great experience, got a great truck!
GRANTSBORO, NC
William B|2023 Chevrolet Traverse
Confirmed Service Customer
5/10/2025
everyone was nice and helpful
5/12/2025
Good Morning Mr. Brois, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few d ays which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
PINK HILL, NC
Trent J|2025 Chevrolet Trailblazer
Confirmed Service Customer
5/13/2025
Kayla our service advisor and the service technician did an excellent job.
5/14/2025
Good Afternoon Mr. Johnson, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next f e w d ays which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
NEW BERN, NC
Erika H|2025 Chevrolet Trax
Confirmed Service Customer
5/14/2025
Never fails to get great service on my car that I purchased here last year! Will continue to come!
5/14/2025
Good Afternoon Erika! I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next f e w d ays which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Luke
MOREHEAD CITY, NC
Gregor H|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
5/11/2025
Friendly smiles and super fast appointments and service. Best dealership for service anywhere, from the check-in to out the door… 5+ stars
5/12/2025
Good Morning Mr. Howell, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few d ays which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
NEW BERN, NC
Tyndall D|2016 Chevrolet Equinox
Confirmed Service Customer
5/12/2025
Friendly, knowledgeable, professional staff.
5/13/2025
Good Morning Tyndall, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next fe w d ays which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
NEW BERN, NC
Ronald W|2023 Chevrolet Tahoe
Confirmed Service Customer
5/12/2025
Excellent service as always
5/13/2025
Good Morning Mr. Whitley, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next fe w d ays which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kinsey
NEW BERN, NC
Sadie E|2024 Chevrolet Equinox
Confirmed Service Customer
5/15/2025
My service rep Luke was great! It was my first time having my vehicle serviced at Chevrolet of New Bern. I was in and out in 45 minutes!
5/16/2025
Good Afternoon Sadie, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next f e w d ays which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Luke
NEW BERN, NC
Joshua S|2020 Chevrolet Blazer
Confirmed Service Customer
5/14/2025
Every time I come in I feel welcomed and taken care of! Service is well done and I always receive great communication with what needs to be done with my vehicle. I will keep bringing my vehicle back for all services!
5/14/2025
Good Afternoon Mr. Shaw, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next f e w d ays which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
NEW BERN, NC
Bradley B|2025 Chevrolet Equinox
Confirmed Sales Customer
5/14/2025
Relaxing and stress free they didn't pressure me into anything that's rare for most dealers
MOREHEAD CITY, NC
Paula S|2018 Chevrolet Traverse
Confirmed Service Customer
5/15/2025
Friendly service
5/16/2025
Good Afternoon Paula, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next f e w d ays which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
NEW BERN, NC
Eric E|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
5/15/2025
Very professional, kept me informed.
5/16/2025
Good Afternoon Eric, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next f e w d ays which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
HAVELOCK, NC
James M|2025 Chevrolet Silverado 1500
Confirmed Service Customer
5/20/2025
This was my first time here and I felt taken care of and welcomed.
5/20/2025
Good Afternoon Mr. Marx, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next f e w d ays which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
NEW BERN, NC
Mark F|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
5/15/2025
An Overall excellent experience. The Chevorlet Service Advisor promptly inducted my truck into the service cycle while I waited in the lobby. He continually kept me fully informed of the status of the maintenance/service effort while I waited in the comfortable lobby. My truck was returned in approximately an hour. The Advisor gave me a detailed summary of what was done to my truck as well as some recommendations for me to consider for my next visit. Superb all the way around! Thank you.
5/16/2025
Good Afternoon Mark, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next f e w d ays which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Luke
TRENT WOODS, NC
Willie C|2025 Chevrolet Equinox
Confirmed Service Customer
5/16/2025
Great and strong team.
5/20/2025
Good Afternoon Mr. Coleman, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next f e w d ays which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Luke
NEW BERN, NC
David S|2025 Chevrolet Tahoe
Confirmed Service Customer
5/21/2025
Easy, on time, no issues. Great experience
5/27/2025
Good Afternoon David, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
NEW BERN, NC
Michael L|2024 Chevrolet Silverado 1500
Confirmed Sales Customer
5/25/2025
I had to turn in a defective vehicle do to electronic problems. I got another new truck and everything is going well.
GRANTSBORO, NC
Randy T|2024 Chevrolet Silverado 1500
Confirmed Service Customer
5/26/2025
Came in for an oil change and tire rotation. I was greeted by Luke and Kayla and also LeAnn. They promptly checked in my truck and asked me if there were any other things I needed. Kayla is so professional and friendly. Her and Kuke are a great team . They make you want to keep coming back
5/27/2025
Good Afternoon Mr. Tucker, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few d ays which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
NEW BERN, NC
Judy Z|2024 Chevrolet Trax
Confirmed Service Customer
5/27/2025
Alyssa was excellent. She kept letting me know what was happening with my car.
5/28/2025
Good Morning Judy, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Alyssa
NEW BERN, NC
George C|2025 GMC Yukon
Confirmed Service Customer
5/28/2025
So friendly and helpful in scheduling and service of my 2 vehicles
5/29/2025
Good Morning George, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Luke
WAKE FOREST, NC
John W|2024 GMC Sierra 1500
Confirmed Service Customer
5/28/2025
Courteous, prompt, went out of their way to serve
5/29/2025
Good Morning John, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
NEW BERN, NC
Rene D|2024 Chevrolet Silverado 1500
Confirmed Service Customer
5/20/2025
Had a great experience with my first visit for regular scheduled maintenance.
5/20/2025
Good Afternoon Rene, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next f e w d ays which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
HAVELOCK, NC
James V|2025 Chevrolet Corvette
Confirmed Sales Customer
5/21/2025
Dustin did a fantastic job, answered all of my questions and addresses all of my concerns.
TRENT WOODS, NC
Matthew H|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
5/29/2025
Great service, professional
5/30/2025
Good Morning Matthew, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Alyssa
HAVELOCK, NC
Crystal W|2025 Chevrolet Equinox
Confirmed Service Customer
6/1/2025
I had dropped off my 2025 equinox to figure out a sound vibration coming from the whole vehicle having to do with the noise cancellation system. This was the second time I had brought it back because the first time they told me that they cannot fix it because there have not been a recall yet. They indicated this to me after they had my car all day. So at this visit they told me that the tech knew what was wrong and he knew how to fix it. They had my car again all day for them to tell me that the message was not relayed to the manager for a specific tech to fix my car and so no one never got around to it. So I was told if I could leave it there overnight they would get to it the next day and my car would be brought back to me at my work. I called the service department the next afternoon around 2 o'clock to check on my vehicle for them to tell me, oh yes it's done it's just being detailed and so I offered to come get it around 4 o'clock and they told me oh it will not be ready until five. I explain to them I had somewhere to be and they offered to leave my keys in my gas tank so I could pick my car up later that night, because they had given me a loaner car. I went to go pick up my car around 8 o'clock that evening and it's a good thing I did not leave the loaner keys in the dropbox, because no one left my keys in my gas tank. I was not happy. And not saying they didn't do a good job detailing my car but, I don't know what they use to detail it but it is so oily, and greasy that I couldn't touch anything. I literally had to take a napkin and wipe down my consul because every time I touch something my hands would get oily. In some spots it wasn't even wiped, It was just sprayed on and never wipe down. And even my floor mats was completely greased up and shining to where everything was just sticking to them. So I have to say, this time I wasn't impressed.
6/3/2025
Good Afternoon Ms. Ward, We are disappointed to hear that you did not have a more positive experience with us at Chevrolet of New Bern. We regret to hear that you are displeased with your recent experience with us and would love the opportunity to address your concerns and earn back your trust. I tried to call you and unfortunately have not been able to get through. Please reach out to me at your earliest convenience so that I can personally apologize. Warmest Regards, LeeAnn Krauss Fixed Operations Director Chevy of New Bern 252-638-6161
VANCEBORO, NC
Gordon W|2022 Chevrolet Tahoe
Confirmed Service Customer
6/2/2025
Luke does an exceptional job!
6/3/2025
Good Morning Mr. White, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Luke
RALEIGH, NC
Deanna T|2023 Chevrolet Trailblazer
Confirmed Service Customer
6/2/2025
Nice people and quick service
6/3/2025
Good Morning Ms. Taylor, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
NEW BERN, NC
Christie M|2024 Chevrolet Tahoe
Confirmed Service Customer
6/2/2025
A long wait time with having an appointment but I was satisfied with the work performed
6/3/2025
Good Morning Ms. Murray, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
ARAPAHOE, NC
Christopher C|2021 Chevrolet Blazer
Confirmed Service Customer
6/4/2025
Awesome as always
6/5/2025
Good Morning Christopher, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Luke
NEW BERN, NC
Reid L|2024 Chevrolet Trax
Confirmed Service Customer
5/28/2025
Work performed in a timely manner
5/29/2025
Good Morning Ried, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
NEW BERN, NC
Gary A|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
5/29/2025
Interaction with Service Members was great.
5/30/2025
Good Morning Mr. Allen, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Luke
DOVER, NC
Loretta S|2021 GMC Acadia
Confirmed Service Customer
6/2/2025
Kayla and Alyssa were very helpful and were great!
6/3/2025
Good Morning Loretta! I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Alyssa
NEW BERN, NC
Walter L|2025 Chevrolet Equinox
Confirmed Service Customer
6/11/2025
Very quick service! They have serviced my vehicles for about 20 years. I’ve been please with their level of work and they always listen to my needs Thx
6/12/2025
Good Morning Walter, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
NEW BERN, NC
Sophia K|2024 Chevrolet Trax
Confirmed Service Customer
6/11/2025
Very welcoming advisors. We’re very helpful and didn’t pressure you to get something done on your car that you didn’t need, like some advisors can do. Will definitely be coming back for any maintenance needs!
6/12/2025
Good Morning Sophia, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few da ys which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
HAVELOCK, NC
Tynika D|2022 Chevrolet Trailblazer
Confirmed Service Customer
6/12/2025
Kayla was very helpful today and was ablelt
6/13/2025
Good Morning Tynika! I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
STELLA, NC
Alfred M|2021 Chevrolet Tahoe
Confirmed Service Customer
6/13/2025
Very friendly and knowledgeable people
6/16/2025
Good Morning Alfred, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
KINSTON, NC
Sandra A|2015 Chevrolet Trax
Confirmed Service Customer
6/17/2025
Always kind and professional.
6/18/2025
Good Morning Sandra, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few da ys which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Alyssa
NEW BERN, NC
Teresa D|2021 Chevrolet Traverse
Confirmed Service Customer
6/18/2025
As always my experience was excellent. The team greets me with a smile and a hello when I pull up and when I walk in the door. They answer any questions I may have.
6/19/2025
Good Morning Teresa, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few da ys which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kinsey
NEW BERN, NC
Laurie R|2023 Chevrolet Traverse
Confirmed Service Customer
6/19/2025
Easy to schedule appointment, friendly staff and work was completed in a timely way.
6/20/2025
Good Morning Laurie! I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Luke
GREENVILLE, NC
Crystal W|2025 Chevrolet Equinox
Confirmed Service Customer
6/20/2025
I was met at the door when I pulled up because I had checked in secs before I pulled in. I was asked if I had any concerns and I was out in good time
6/23/2025
Good Morning Crystal, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Alyssa
VANCEBORO, NC
M K|2022 Chevrolet Equinox
Confirmed Service Customer
6/22/2025
Everyone there are always easy to be around-- they answer questions directly and are always making sure you are comfortable while waiting.
6/23/2025
Good Morning! I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Alyssa
NEW BERN, NC
Penny P|2010 Chevrolet Silverado
Confirmed Service Customer
6/17/2025
Always pleasant and take good care of my truck
6/18/2025
Good Morning Penny! I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few da ys which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Luke
NEW BERN, NC
Joseph F|2023 Chevrolet Corvette
Confirmed Service Customer
6/23/2025
The service advisors and technicians are the best I have ever come in contact with in all my 76 years on this earth!
6/24/2025
Good Morning Mr. Fuller, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days whic h grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Alyssa
NEW BERN, NC
Martha B|2000 Chevrolet Malibu
Confirmed Service Customer
6/24/2025
Luke is always very helpful . He explains things so I know what is being done. Got the work done and the courtesy car makes it so easy.
6/25/2025
Good Morning Martha! I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next fe w days whic h grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Luke
NEW BERN, NC
Keith W|2026 Chevrolet Equinox
Confirmed Sales Customer
6/24/2025
Our experience was wonderful. Everyone was very nice and friendly.
WILLIAMS, NC
Glenn S|2026 Chevrolet Equinox
Confirmed Sales Customer
6/24/2025
Made it a smooth buying experience
KINSTON, NC
Matthew C|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
6/22/2025
Salesman Dustin Blanton was fantastic!
NEW BERN, NC
Charles D|2025 Chevrolet Traverse
Confirmed Sales Customer
6/23/2025
Gotta customer service
NEW BERN, NC
Mark N|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
6/25/2025
Very easy to work with. Even delivered my vehicle after completion of service. Great Service
6/26/2025
Good Morning Mark, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next fe w d ays whic h grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
BAYBORO, NC
Jason B|2025 Chevrolet Trax
Confirmed Sales Customer
6/25/2025
Staff was very kind, professional, answered all of the questions I had and made me feel good about my purchase.
NORTH CLARENDON, VT
Angela L|2025 Chevrolet Trax
Confirmed Service Customer
6/25/2025
Great service!
6/26/2025
Good Morning Angela, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next fe w d ays whic h grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Luke
NEW BERN, NC
David W|2023 Chevrolet Silverado 1500
Confirmed Service Customer
6/27/2025
Great service. Friendly staff
6/30/2025
Good Afternoon David, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
NEW BERN, NC
Betty S|2022 Chevrolet Equinox
Confirmed Service Customer
6/26/2025
Could not have asked for better service from staff.
6/30/2025
Good Afternoon Betty, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Luke
NEW BERN, NC
Susan R|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
6/27/2025
People very pleasant and helpful. Loved the free truck wash.
6/30/2025
Good Afternoon Susan, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
ORIENTAL, NC
Joan T|2015 Chevrolet Traverse
Confirmed Service Customer
6/29/2025
Luke, Kala, allysa , and LeAnn did an excellent job with my car . Luke checked it in and got it checked in very quick. They were able to find and fix the charging problem very quickly. This customer service crew are a cut above . Luke and others could be trainers for other locations . Always a pleasure
6/30/2025
Good Afternoon Joan, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Luke
NEW BERN, NC
Carrie B|2025 Chevrolet Trax
Confirmed Sales Customer
7/2/2025
Edward Dozier deserves a 5 star asard
KINSTON, NC
Ralph A|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
7/1/2025
They were very thorough in their inspection.
7/2/2025
Good Morning Ralph, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Alyssa
NEW BERN, NC
Marion R|2025 Chevrolet Trax
Confirmed Sales Customer
7/2/2025
Dustin was great, spoke clearly, easy to work with
VANCEBORO, NC
Susan S|2019 Chevrolet Equinox
Confirmed Service Customer
7/3/2025
Always friendly and they never try to sell me something I don’t need. I always bring my car here for service.
7/10/2025
Good Morning Susan, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few day s which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Alyssa
NEW BERN, NC
Willie C|2025 Chevrolet Equinox
Confirmed Service Customer
7/9/2025
Great service AND great team.
7/10/2025
Good Morning Mr. Coleman, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few day s which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
NEW BERN, NC
Robert H|2014 Chevrolet Malibu
Confirmed Service Customer
7/9/2025
The service writer and technician were quick and easy to work with. The service writer even assisted with a quote on future work that I need on the vehicle.
7/10/2025
Good Morning Robert, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few day s which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Alyssa
NEW BERN, NC
Stephen L|2023 GMC Acadia
Confirmed Service Customer
7/3/2025
Everyone was extremely nice, pricing was good for an oil change. I’ll definitely be back
7/10/2025
Good Morning Stephen, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few day s which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
NEW BERN, NC
Joseph O|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
7/8/2025
Great communication and timely repairs.
7/10/2025
Good Morning Joseph, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few day s which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
NEW BERN, NC
James M|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
7/9/2025
Kevin was attentive and was easy to work with.
ARAPAHOE, NC
Patricnello J|2025 Chevrolet Equinox
Confirmed Service Customer
7/15/2025
From setting up my appointment,, my arrival time, comfortable waiting area, with refreshments, coffee, water, juices and snacks, from start to finish just great
7/16/2025
Good Morning! I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few da y s which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Alyssa
HAVELOCK, NC
Hope V|2022 Chevrolet Colorado
Confirmed Service Customer
7/16/2025
I did not get a text saying my truck was done nor did I get a text saying how much it was going to cost to put my own window guard on. Putting my own guard on cost $140, if I had know I would not have let them put it back on.
7/22/2025
Good Morning Hope, I want to personally apologize for the miscommunication on cost. We fully believe in price transparency, which is why we will be refunding you the $189.95. Please allow 5-7 business days for the refund to process. We hope that you will accept our apology. Thank you again for your patience and understanding. Warmest Regards, LeeAnn Krauss Fixed Operations Director New Bern Auto Group
BAYBORO, NC
Ralph A|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
7/14/2025
Seamless
NEW BERN, NC
Michael S|2023 Chevrolet Silverado 1500
Confirmed Service Customer
7/15/2025
Best group for any Chevy brand work. Go see what great service feels like
7/16/2025
Good Morning Michael, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few da y s which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Luke
NEW BERN, NC
Wendi M|2020 Chevrolet Traverse
Confirmed Service Customer
7/16/2025
Front were exceptional. However, I felt that being the first appt of the day it should not take 2 1/2 hours for a simple oil change and tire rotation.
7/22/2025
Good Morning Wendi, I want to personally apologize for the extensive time that your service took. We certainly understand how valuable time is and hope that you will accept our sincerest apology and give us another chance to show you a better experience. I would like to offer you a complimentary oil change for a future visit. Please retain this email for your file. Thank you again for your patience and understanding. Warmest Regards, LeeAnn Krauss Fixed Operations Director New Bern Auto Group
NEW BERN, NC
Raymond S|2022 Chevrolet Traverse
Confirmed Service Customer
7/16/2025
service was quick and Kayla was a blessing to talk to.
7/18/2025
Good Morning Raymond! I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few da y s which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
ALLIANCE, NC
Etta L|2016 Buick Enclave
Confirmed Service Customer
7/16/2025
Customer service was excellent. Kayla was very professional and extremely pleasant and kept me well informed during my short visit in the Service Dept.
7/18/2025
Good Morning Etta, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few da y s which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
NEW BERN, NC
James M|2025 Chevrolet Silverado 1500
Confirmed Service Customer
7/18/2025
Very friendly and work was done quickly and high quality
7/22/2025
Good Morning James, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few da y s which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Andrew
NEW BERN, NC
Charles W|2025 Chevrolet Trax
Confirmed Sales Customer
7/19/2025
I am a bit of an introvert. Don't really want to meet anyone new😂 I know it sounds silly. My sales associate Michelle Boswell, the general manager Bill Hendersoh and the finance manager Steve Toler, all me me feel at ease! All three of them were wonderful! They talked to me as if they had known me for years.The car buying experience didn't contain any stress. Steve Toler was hilarious and brought me out of my shell.
SWANSBORO, NC
George M|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
7/20/2025
Very professional and courteous
7/22/2025
Good Morning George, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few da y s which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Andrew
NEW BERN, NC
Ryan H|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
7/23/2025
Kayla is the reason our company fleet uses Chevrolet a new Bern
7/24/2025
Good Morning Ryan, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few da y s which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
NEW BERN, NC
Trent J|2025 Chevrolet Trailblazer
Confirmed Service Customer
7/24/2025
Kayla, the service advisor did a great job and the shop did a good job in a timely manner.
7/25/2025
Good Morning Trent, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few d a y s which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
NEW BERN, NC
William C|2024 Chevrolet Traverse
Confirmed Service Customer
7/24/2025
Kayla and the service team was excellent especially the parts manager
7/25/2025
Good Morning William, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few d a y s which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
NEW BERN, NC
William M|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
7/29/2025
Everything was great
AURORA, NC
Jesse R|2026 Chevrolet Equinox
Confirmed Sales Customer
7/29/2025
Professional and friendly staff.
NEW BERN, NC
Jerry M|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
7/31/2025
Had an outstanding experience.my service advisor was good to deal with.i feel she went above and beyond to meet my needs.
8/1/2025
Good Morning Jerry, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few da ys which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
GRANTSBORO, NC
Donald H|2022 Chevrolet Colorado
Confirmed Service Customer
7/26/2025
Good customer service
7/28/2025
Good Morning Donald, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Andrew
NEW BERN, NC
Douglas W|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
8/4/2025
The reception at first was very cold. However the retired marine stepped in and greeted me correctly.
8/5/2025
Good Morning Mr. Wheeler It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. I am very sorry to hear that the reception was cold at first, but am very happy to hear that Andrew stepped in and was able to greet you the way we expect. We appreciate your feedback so that we can improve in the future. Warmest Regards, LeeAnn Krauss Fixed Operations Director New Bern Auto Group
HAVELOCK, NC
Michael L|2024 Chevrolet Silverado 1500
Confirmed Service Customer
8/8/2025
Outstanding service department
8/11/2025
Good Morning Michael, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
GRANTSBORO, NC
Nicholas G|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
8/8/2025
Great service. And perfect representation
8/11/2025
Good Morning Nicholas, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Alyssa
NEW BERN, NC
Dennis W|2025 Chevrolet Colorado
Confirmed Service Customer
8/12/2025
Perfect experience
8/13/2025
Good Afternoon Dennis, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few da ys which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Andrew
HOOKERTON, NC
Randy T|2024 Chevrolet Silverado 1500
Confirmed Service Customer
8/13/2025
Alyssa and Kala did an awesome job of greeting me when I drove in. They were quick to check me in. They are always courteous and professional. The job was done quick and complete. This kind of customer service is a textbook book of how other dealers should perform
8/13/2025
Good Afternoon Mr. Tucker, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few da ys which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla & Alyssa
NEW BERN, NC
John V|2025 Chevrolet Colorado
Confirmed Sales Customer
8/13/2025
Everyone was fantastic. They were able to deliver information about the trade-in that I did not necessarily want to hear but in a very clear and “humane“ way. They were able to help me understand their position clearly. Kevin, Adam, and Dave were great to work with
HAVELOCK, NC
Vance H|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
8/13/2025
It was over all a good experience. I did have to go back and get a couple little things straight. Oil monitor system had not been reset after service, and tire pressure sensors had not been reset after rotation were the 2 main things that should have been done that were not done.
AURORA, NC
Timothy B|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
8/13/2025
It was good
8/14/2025
Good Afternoon Mr. Bennett, Good Afternoon Mr. Price, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next f ew da ys which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Andrew
NEW BERN, NC
Alyssa A|2006 Chevrolet Silverado
Confirmed Service Customer
8/9/2025
very awesome dealership & service crew
8/11/2025
Good Morning Alyssa, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Alyssa
NEW BERN, NC
James C|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
8/16/2025
Mr. Dozier was an exceptional salesman and very knowledgeable. He made all decision making processes an ease. Fair and honest. Definitely one to be emulated.
ROCKY MOUNT, NC
Bruce B|2015 Chevrolet 3500HD Silverado
Confirmed Service Customer
8/21/2025
My service manager was on top of everything and was super.
8/21/2025
Good Afternoon Bruce, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Mot ors within the next f ew da ys which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Alyssa
NEW BERN, NC
Sandra A|2015 Chevrolet Trax
Confirmed Service Customer
8/21/2025
Very professional. I felt Ed was giving me the best deal. A real gentleman.
NEW BERN, NC
Keith S|2025 Chevrolet Tahoe
Confirmed Service Customer
8/22/2025
Kayla was excellent! Very professional and helpful!!
8/25/2025
Good Morning Keith! I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
NEW BERN, NC
Rodney B|2025 Chevrolet Colorado
Confirmed Sales Customer
8/14/2025
Everyone was a pleasure to work with.
AURORA, NC
Brenda R|2026 Chevrolet Trailblazer
Confirmed Sales Customer
8/15/2025
Upon arriving on the lottery I was met by a rep by the car I came to look at. After a brief discussion we went inside and he found out a different salesman had already been in contact and he found him for me. The assigned salesman was very easy to work with and no pressure. Let me take time to review numbers and drive the car. He, Wayne Koonce, was very thoughtful in explaining the new car and how everything works. The sales experience was the best ever and I'm already familiar with the service department from prior experience with a fleet vehicle years ago.
DOVER, NC
Linda B|2018 Chevrolet Equinox
Confirmed Service Customer
8/20/2025
Service adviser was courteous and professional. She also was very knowledgeable.
8/21/2025
Good Afternoon Linda, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Mot ors within the next f ew da ys which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Alyssa
VANCEBORO, NC
Thomas G|2022 Chevrolet Traverse
Confirmed Service Customer
8/20/2025
Everything competed on time and with information about the work.
8/21/2025
Good Afternoon Thomas, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Mot ors within the next f ew da ys which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
NEW BERN, NC
Derian J|2022 Chevrolet Equinox
Confirmed Service Customer
8/31/2025
Quick and easy, no hassle.
9/2/2025
Good Morning Derian, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Alyssa
NEW BERN, NC
Robert W|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
8/25/2025
Fast check in. Excellent service. Polite employees
8/27/2025
Good Morning Robert, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
NEW BERN, NC
Shaqueena D|2023 Chevrolet Trailblazer
Confirmed Service Customer
9/1/2025
Awesome service!
9/2/2025
Good Morning Shaqueena, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Andrew
VANCEBORO, NC
Griffin R|2023 Chevrolet Colorado
Confirmed Service Customer
9/10/2025
Always a pleasure working with those people especially Theodore who is so sweet and funny. He is a gem!!! Kayla is always there when i have a question. I trust her completely!!!
9/11/2025
Good Morning Griffin! I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few d ays which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
NEW BERN, NC
Zachary N|2014 Chevrolet 2500HD Silverado
Confirmed Service Customer
9/10/2025
My advisor Kayla was the best at dealing with the issues on my truck
9/11/2025
Good Morning Zach #1!!! I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few d ays which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
JACKSONVILLE, NC
Richard V|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
9/1/2025
NA
9/2/2025
Good Morning Richard, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Alyssa
NEW BERN, NC
Bill H|2002 Chevrolet TrailBlazer
Confirmed Service Customer
9/8/2025
Treated well, kept informed, pleasant surroundings, promptservice.
9/8/2025
Good Afternoon Bill, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few d ays which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Andrew
NEW BERN, NC
Edward D|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
9/9/2025
Great.
9/11/2025
Good Morning Ed, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few d ays which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Andrew
HAVELOCK, NC
Rose O|2025 Chevrolet Corvette
Confirmed Sales Customer
9/12/2025
Greeted by Dustin , who was able to answer all of my questions. Very respectful & polite. Purchased a 2025 Corvette. Would recommend this dealership to my friends! The staff were extremely nice.
NEW BERN, NC
Martha B|2000 Chevrolet Malibu
Confirmed Service Customer
9/12/2025
I worked with Kayla and she was helpful. I appreciated how she and the service people worked to get parts and fix my car as my car is old. Thanks to all
9/16/2025
Good Morning Martha! I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next fe w d ays which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you -Kayla
NEW BERN, NC
Rhonda B|2024 Chevrolet Equinox
Confirmed Service Customer
9/11/2025
Kayla is so kind and professional. She helped me pick out my new set of tires. She took the time to tell me all the services the technician would do. I left my vehicle at the service center. I received a call as soon as the work was finished.
9/16/2025
Good Morning Rhonda!, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next fe w d ays which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you -Kayla
COVE CITY, NC
Paul A|2020 Chevrolet Colorado
Confirmed Service Customer
9/15/2025
Great customer service. Friendly, knowledgeable.
9/16/2025
Good Morning Paul! I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next fe w d ays which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Andrew
NEW BERN, NC
Stephen F|2025 Chevrolet Colorado
Confirmed Service Customer
9/16/2025
On time and friendly
9/17/2025
Good Morning Stephen, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next fe w d ays which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Alyssa
POLLOCKVILLE, NC
Karen K|2020 Chevrolet Malibu
Confirmed Service Customer
9/16/2025
New tires, alignment, oil change
9/17/2025
Good Morning Karen! I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next fe w d ays which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
NEW BERN, NC
Camille H|2016 Chevrolet Corvette
Confirmed Service Customer
9/13/2025
Told me it would take 2 hours. Received ride home and return pickup.
9/16/2025
Good Morning Camille! I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next fe w d ays which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you -Alyssa
NEW BERN, NC
Candee W|2024 Chevrolet Colorado
Confirmed Service Customer
9/18/2025
This dealership makes me feel like I am not just another customer, but someone they know and are invested in keeping as a customer.
9/19/2025
Good Morning Candee! I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next fe w d ays which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
NEW BERN, NC
Crystal W|2025 Chevrolet Equinox
Confirmed Service Customer
9/19/2025
I was just getting a basic oil change and a tire rotation. They were running a little behind which I was OK which they offered me a shuttle if I had to leave earlier, but I just decided to wait. they know my name and they recognize my face when I walk through the door. They are very welcoming and the young man that actually service my car in the garage area was on top of it. I actually stepped outside and was watching inside the bay and he was on point and efficient. My salesman actually was walking through, ED Dozer and he stopped to speak with me. I believe I've bought about 90% of my cars from him so needless to say I had a great experience.
9/22/2025
Good Morning Crystal! I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
VANCEBORO, NC
Emily C|2025 Chevrolet Traverse
Confirmed Service Customer
9/18/2025
It was a wonderful experience
9/19/2025
Good Morning Emily! I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next fe w d ays which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
KINSTON, NC
Steve L|2017 Chevrolet Traverse
Confirmed Service Customer
9/18/2025
Service crew were very professional. Service advisor kept me informed about the vehicle at all times
9/19/2025
Good Morning Steve! I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next fe w d ays which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Andrew
MAYSVILLE, NC
Griffin R|2023 Chevrolet Colorado
Confirmed Service Customer
9/24/2025
Kayla is always great. Always helpful. I love working with her. I trust her. That says a lot
9/25/2025
Good Morning Griffin! I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few da ys which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
NEW BERN, NC
Lealer K|2016 Chevrolet Equinox
Confirmed Service Customer
9/25/2025
Kayla was kind and patient with me. She was very reassuring and informative about what was going on with my car.
9/26/2025
Good Morning! I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few da ys which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
NEW BERN, NC
Florian W|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
9/19/2025
All good
9/22/2025
Good Morning Florian, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Andrew
NEW BERN, NC
John A|2023 Chevrolet Blazer
Confirmed Service Customer
9/19/2025
VerY PROFESSIONAL AND KNOW
9/22/2025
Good Morning John, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Andrew
BAYBORO, NC
Brad T|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
9/21/2025
I felt welcomed when I arrived and was kept informed of the status of my vehicle.
9/22/2025
Good Morning Brad! I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
NEW BERN, NC
Randy T|2024 Chevrolet Silverado 1500
Confirmed Service Customer
9/26/2025
The service from Allysa, Kayla and Leann were excellent. They addressed and completed the repairs in a timely manner. They worked tirelessly to provide me a loaner while my truck was being repaired. They are truly amazing and professional people. They are a great example for true customer service. Prompt, courteous and professional. They are why I am a Chevy customer.
9/26/2025
Good Morning Mr. Tucker!!!!!!!!!!!!!!!! I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few da ys which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Alyssa, Kayla & LeeAnn
NEW BERN, NC
Deborah H|2021 Chevrolet Equinox
Confirmed Service Customer
9/26/2025
Kayla was friendly and informative. Quick service
9/29/2025
Good Morning Deborah, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors wi thin the next few da ys which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
NEW BERN, NC
George C|2025 GMC Yukon
Confirmed Service Customer
10/6/2025
Andy met me with hospitality and a smile. Got my service done quickly and texted as well as called to say it was ready for pick up Always had great service at Chevy of NB
10/7/2025
Good Morning George! I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Andy
WAKE FOREST, NC
Sadie E|2024 Chevrolet Equinox
Confirmed Service Customer
10/6/2025
Friendly and fast service.
10/7/2025
Good Morning Sadie! I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few d ays which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Andy
NEW BERN, NC
Patricia T|2023 Chevrolet Traverse
Confirmed Service Customer
10/13/2025
Excellent
10/8/2025
Good Morning Patricia! I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few d ays which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Alyssa
ERNUL, NC
Nancy T|2020 Chevrolet Equinox
Confirmed Service Customer
9/28/2025
Friendly staff, excellent service, fair prices
9/29/2025
Good Morning Nancy! I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors wi thin the next few da ys which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Andrew
NEW BERN, NC
Sheila M|2017 Chevrolet Traverse
Confirmed Service Customer
10/7/2025
Kayla is a wonderful team player and the Service guys are Awesome. Thank God we have people like you all that’s here to help us.Sheila Morris
10/8/2025
Good Morning Sheila, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few d ays which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
VANCEBORO, NC
Alyssa A|2012 GMC Yukon
Confirmed Service Customer
10/8/2025
awesome team
10/9/2025
Good Morning Alyssa! I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Alyssa
NEW BERN, NC
Kishshanna I|2021 Chevrolet Tahoe
Confirmed Service Customer
10/8/2025
Chevy service advisors Alyssa & Kayla are SUPER helpful and knowledgeable!! Also courteous and polite!! The Technician AJ has great car manners and very nice to work with!! I’m glad I came to Chevy of NB.
10/9/2025
Good Morning Mrs. Inman, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few d ays which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Alyssa & Kayla
NEW BERN, NC
Joy E|2026 Chevrolet Equinox
Confirmed Sales Customer
10/10/2025
Dustin was so nice and easy to work with. He helped get everything set up for me and explained all the gadgets in a way even a computer idiot like me could understand
NEW BERN, NC
Robert W|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
10/15/2025
Found everyone to be very helpful and courteous. Work was done in a timely manner. Vehicle returned on time I found the entire experience very satisfying.
10/15/2025
Good Morning Robert, Good Morning!! I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few d ays w hich grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Alyssa
NEW BERN, NC
Daniel H|2015 Chevrolet Colorado
Confirmed Service Customer
10/17/2025
3hr wait time
POLLICKSVILLE, NC
Joseph F|2023 Chevrolet Corvette
Confirmed Service Customer
10/23/2025
Outstanding as usual! No other service provider will EVER touch my Corvette!
10/24/2025
Good Morning Jospeh! I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few day s which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Andy
NEW BERN, NC
Alyssa A|2006 Chevrolet Silverado
Confirmed Service Customer
10/23/2025
Love visiting service
10/24/2025
Good Morning Alyssa! I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few day s which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Alyssa
NEW BERN, NC
Zachary N|2014 Chevrolet 2500HD Silverado
Confirmed Service Customer
10/24/2025
My advisor was very helpful and nice. Would recommend to friends and
10/27/2025
Good Morning Zach! I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few da y s which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Alyssa
JACKSONVILLE, NC
Paul H|2016 Chevrolet Cruze
Confirmed Service Customer
10/25/2025
Efficient
10/27/2025
Good Morning Paul, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few da y s which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Andy
NEW BERN, NC
Richard J|2021 Chevrolet Tahoe
Confirmed Service Customer
10/25/2025
Great
10/27/2025
Good Morning Richard, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few da y s which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
NEW BERN, NC
Lealer K|2016 Chevrolet Equinox
Confirmed Service Customer
10/27/2025
I had a brake module installed. I was given an estimate which I planned my payment around. However when the job was done I was given a price that was much higher than I was quoted and expected. Although the service was goid, I was not very happy with that change in price!
NEW BERN, NC
Patrick W|2020 Chevrolet Blazer
Confirmed Service Customer
10/28/2025
Kayla was Great to work with! She took Good care of us getting the car fixed and back to us as soon as possible. 5 of 5 Stars!
10/29/2025
Good Morning Patrick, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few d a y s which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
NEW BERN, NC
Robert M|2023 Chevrolet Tahoe
Confirmed Service Customer
10/10/2025
Kayla is amazing!!!! So is the driver who drove us to lunch. Salvo!
10/13/2025
Good Morning Robert, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few d ays which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
NEW BERN, NC
Jesse R|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/15/2025
Friendly staff. Very good experience.
10/16/2025
Good Morning Jesse, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few d ays w hich grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Alyssa
NEW BERN, NC
Gail W|2024 Chevrolet Tahoe
Confirmed Service Customer
10/21/2025
As always, terrific staff, work completed with no issues, waiting room is very pleasant.
10/22/2025
Good Morning Gail, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few d ays which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Andrew
ORIENTAL, NC
Heather W|2023 Chevrolet Blazer
Confirmed Service Customer
10/30/2025
Amazing, went to drop off my car for service the next day and the advisor was able to have my service completed for pickup that night
10/31/2025
Good Morning Heather, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few d a y s which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
NEW BERN, NC
Joan T|2015 Chevrolet Traverse
Confirmed Service Customer
11/2/2025
Alyssa, Kayla and Le Ann continue to raise the bar on customer service. They are always prompt, courteous and professional. They are a true example of what customer service is all about. That is what keeps me buying Chevy products
11/10/2025
Good Morning Mr. Tucker, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few d a y s which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
NEW BERN, NC
Salli J|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
11/5/2025
Very knowledgeable. Easy to get an appointment. Completed in a decent amount of time.
11/10/2025
Good Morning Salli, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few d a y s which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
AURORA, NC
Stephanie C|2024 Chevrolet Silverado 1500
Confirmed Service Customer
11/5/2025
I went in for a state inspection and oil change. I was in and out in under an hour. Kayla was awesome and explained everything to me about the services before and after the truck was finished.
11/10/2025
Good Morning Stephanie, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few d a y s which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
NEW BERN, NC
Rhonda B|2024 Chevrolet Equinox
Confirmed Service Customer
11/8/2025
Everyone was kind and professional. Kayla explained the repairs needed for my automobile. She explained the bill.
11/10/2025
Good Morning Rhonda, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few d a y s which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
COVE CITY, NC
James M|2025 Chevrolet Silverado 1500
Confirmed Service Customer
10/28/2025
Service was fast and thorough
10/29/2025
Good Morning James, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few d a y s which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Andrew
NEW BERN, NC
Connie P|2019 Chevrolet Corvette
Confirmed Service Customer
10/29/2025
Check in was great, service was done in a timely manner and service advisors Kayla and Alyssa were excellent. Thank you !!
10/30/2025
Good Morning Connie, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few d a y s which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
STONEWALL, NC
Georgiann B|2026 Chevrolet Equinox
Confirmed Sales Customer
11/2/2025
Helpful, friendly, not pushy or pressured sales people
NEW BERN, NC
Ryan H|2023 Chevrolet Silverado 1500
Confirmed Service Customer
11/3/2025
Kayla is awesome.
11/10/2025
Good Morning Ryan, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few d a y s which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
NEW BERN, NC
John V|2025 Chevrolet Colorado
Confirmed Service Customer
11/10/2025
Great people, great service
11/11/2025
Good Morning John, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few d a y s which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
HAVELOCK, NC
Linda H|2017 Chevrolet Traverse
Confirmed Service Customer
11/12/2025
It was a good experience .
11/13/2025
Good Morning Linda! I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Alyssa
NEW BERN, NC
Raymond S|2022 Chevrolet Traverse
Confirmed Service Customer
11/15/2025
Friendly people and quick service.
11/17/2025
Good Morning Raymond, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few d ay s which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Alyssa
ALLIANCE, NC
Nicholas G|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
11/15/2025
Great experience
11/17/2025
Good Morning Nicholas, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few d ay s which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Andy
NEW BERN, NC
Michael M|2023 GMC Sierra 1500
Confirmed Service Customer
11/20/2025
Diagnosed and corrected an oil leak, then detailed the heck out of my truck.
11/20/2025
Good Morning Michael, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few d ay s which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
NEW BERN, NC
Monquell J|2024 Chevrolet Trailblazer
Confirmed Service Customer
11/10/2025
There was one time before that they did not do the video and I made sure I make sure that I tell them every time since then to do a video which describes what’s going on with the car and is helpful with what they’re doing at the oil change etc. The video was not done. It was never texted to me on top of telling the girl in the beginning that I wanted to make sure that they did it. I checked my tires 3 days later cause I know that we need new ones soon. I was shocked they were all missed matched numbers above 35lbs back rear was high at 47 pounds which is not the 35lb normal weight. Each tire was different weights. I’d like to know who was the one working on my car. And at the end the girl I think her name was Alicia said all done. You can go and she didn’t explain anything or give me any paperwork. I asked her for the paperwork and she said there was something wrong with the system with the alliance. I said well can you just print out something so I can verify and put it in my glove compartment that I came here for the oil change. Other than that, nothing was explained to me at all. So she he printed me out the paperwok. Just something about this appointment was way just off. I just wanna feel that I have faith and I can trust in you guys to do the job right and feel safe driving our car.
NEW BERN, NC
Jon H|2019 Chevrolet Camaro
Confirmed Service Customer
11/16/2025
Staff was courteous and my visit was stress free.
11/17/2025
Good Morning Jon, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few d ay s which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Andy
NEW BERN, NC
Mark N|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
11/19/2025
Very quick and professional. They always work to take care of my truck
11/20/2025
Good Afternoon Mark, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few d ay s which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Andy
BAYBORO, NC
Kishshanna I|2021 Chevrolet Tahoe
Confirmed Service Customer
11/20/2025
I came in about a squeeling noise. Tech found out it was my serpentine belt and had it changed. Everything was great!
11/21/2025
Good Morning Kishshanna, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few d ay s which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -LeeAnn
NEW BERN, NC
Garland A|2024 Chevrolet Silverado 1500
Confirmed Service Customer
11/28/2025
Between your service employee and the excellent salesman who helped us with a matter. Couldn’t asked for anything better
11/29/2025
Good Morning Garland, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next fe w d ay s which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Alyssa
GREENVILLE, NC
Dora L|2023 Chevrolet Silverado 1500
Confirmed Service Customer
12/3/2025
Love going always so nice and efficient!
12/4/2025
Good Morning Dora, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next fe w d ay s which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Andy
GRANTSBORO, NC
Edward M|2022 Chevrolet Malibu
Confirmed Service Customer
12/5/2025
Always friendly and quick. I completely trust the mechanics and service representatives to do their best.
12/8/2025
Good Morning Edward, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
NEW BERN, NC
Michael B|2025 Chevrolet Silverado 1500
Confirmed Service Customer
12/12/2025
Equipment was delivered on time, and service was done to my satisfaction. A very pleasant experience.
12/15/2025
Good Morning Mr. Brett, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next fe w d ay s which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Andy
NEW BERN, NC
Robert W|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
12/11/2025
Service was prompt. Service advisor (Alyssa) did a fantastic job of evaluating the situation and keeping me informed as to the outcome and status of the repairs. Outstanding visit to service department of Chevrolet of New Bern.
12/12/2025
Good morning Robert, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next fe w day s which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Alyssa
NEW BERN, NC
Alyssa A|2006 Chevrolet Silverado
Confirmed Service Customer
12/17/2025
Alyssa is the best
12/18/2025
Good Morning Alyssa, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next fe w d ay s which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Alyssa
NEW BERN, NC
David B|2026 Chevrolet Colorado
Confirmed Sales Customer
12/23/2025
As soon as I walked in, I was immediately helped by Wayne who was able to answer any questions I had. Throughout the entire process, he was extremely professional and easy to work with. Wayne and Scott were able to guide me through all the paperwork with ease, making my experience that much better. Following the purchase, Wayne guided me through how to setup the vehicle preferences, OnStar, and myChevrolet app on my phone. For as long as I am in the area, this will be the only place I do business with in regards to my vehicle. I trust the entire crew in what they do and in the way they do business.
CHERRY POINT, NC
Joyce M|2025 Chevrolet Traverse
Confirmed Service Customer
12/23/2025
Refused to look at my 25 Chevy Traverse when I took it in. Never will I inconvenience that dealership with my business again
12/23/2025
Hello Joyce Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. I would like to get some more information if I could please, in regard to your service visit. I also see that we have parts here for you. I just left you a voicemail and would love the opportunity to address your concerns. Warmest Regards, LeeAnn Krauss Fixed Operations Director Chevy of New Bern 252-638-6161
NEW BERN, NC
Shaqueena D|2023 Chevrolet Trailblazer
Confirmed Service Customer
12/17/2025
Great experience!
12/18/2025
Good Morning Shaqueena, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next fe w d ay s which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
VANCEBORO, NC
Charles W|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
12/23/2025
This was the final attempt at working with this service department. I’ve yet to have a good experience and the service is below average. As a business owner being left high and dry due to failed service and not having a loaner vehicle has bitten me multiple times. Reached out to another service department that will work with warranty and they even set me up with a loaner vehicle.
12/23/2025
Hello, Mr. Wasson, It was a pleasure talking with you today. If you ever need anything in the future please feel free to reach out to me anytime. Will Cayton Service and Parts Manager Chevy of New Bern 252-638-6161
HAVELOCK, NC
Alyssa A|2006 Chevrolet Silverado
Confirmed Service Customer
12/24/2025
awesome service team!
12/29/2025
Good Morning Alyssa, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Alyssa
NEW BERN, NC
Jenna B|2024 Chevrolet Tahoe
Confirmed Service Customer
12/28/2025
No issues. They kept me updated throughout the process.
12/29/2025
Good Morning Jenna, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Andy
VANCEBORO, NC
Douglas W|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
12/24/2025
Your service department is excellent. Very courteous and respectful.
12/29/2025
Good Morning Mr. Wheeler, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Andy
HAVELOCK, NC
Byron M|2025 Chevrolet Equinox
Confirmed Service Customer
12/25/2025
Super easy check in! Great customer service and keeping me informed on areas of concern with the vehicle.
12/29/2025
Good Morning Byron, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
LA GRANGE, NC
Richard V|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
12/29/2025
Quick courteous service
12/30/2025
Good Morning Richard, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few day s which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kinsey
NEW BERN, NC
James S|2020 Chevrolet Blazer
Confirmed Service Customer
1/6/2026
As always, great service, less waiting time and good customers accommodations. CNB really is the one I trust with my autos.
1/9/2026
Good Morning James, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few d ay s which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Alyssa
NEW BERN, NC
Michael L|2024 Chevrolet EQUINOX
Confirmed Service Customer
1/5/2026
The gentleman who helped me was informative, polite, and genuinely seemed to enjoy his job. Thank you for a good experience!
1/9/2026
Good Morning Michael, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Ryan
NEW BERN, NC
Joseph M|2026 Chevrolet Equinox
Confirmed Sales Customer
1/8/2026
This location was by far the best dealership we have ever dealt with! Wayne, Dave, and Dustin were all super helpful from start to finish. They were very welcoming from the time I stepped on the lot to after our sale was complete. Not pushy at all, just overall friendly & very professional! We would definitely drive the additional time to go back to purchase another vehicle from this location!
CONWAY, SC
Judy Z|2024 Chevrolet Trax
Confirmed Service Customer
1/11/2026
My experience was great. Kayla is wonderful. She checks me in and keeps me updated throughout my visit. She's always a pleasure to work with
1/12/2026
Hello Judy, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few d ay s which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
NEW BERN, NC
Allen B|2014 Chevrolet Captiva Sport
Confirmed Service Customer
1/11/2026
paid almost $5000.00 to have the catalytic converter replaced. the next week the car have the exact same trouble and were told it was something else to the tune of $2300.00. need to replace your system diagnostic tools!
COVE CITY, NC
James W|2019 Chevrolet Equinox
Confirmed Service Customer
1/11/2026
Service members very knowledgeable and professional.
1/12/2026
Hello James, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few d ay s which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Ryan
NEW BERN, NC
Richard V|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
1/14/2026
Quick efficient service
1/15/2026
Good Morning Richard, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few d ay s which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Ryan
NEW BERN, NC
Keith F|2017 Chevrolet Colorado
Confirmed Service Customer
1/14/2026
Everyone was very helpful and very nice
1/15/2026
Good Morning Keith, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few d ay s which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
TRENT WOODS, NC
Kathline W|2021 Chevrolet Equinox
Confirmed Service Customer
1/16/2026
Staff very helpful. Lounge comfortable.
1/19/2026
Good Morning Kathline, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Ryan
NEW BERN, NC
Norman W|2024 Chevrolet Silverado 1500
Confirmed Service Customer
1/16/2026
Great service. Quick process. Kayla once again showed outstaning customer service.
1/19/2026
Good Morning Norman, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
SWANSBORO, NC
Jane S|2026 Chevrolet Equinox
Confirmed Sales Customer
1/6/2026
Dustin Blanton, my sales professional was polite, attentive to my needs and budget, as well as patient. He understood that my time was valuable and every minute was used covering every detail. New Bern Chevy was clean and quiet; it was a great experience in every aspect. Dave Maxson was very detailed in explaining my loan. He was pleasant and down to earth. A great guy. Overall, I would go back there again and recommend it highly. This was my first time working with the two of them, but I am glad I had the pleasure. Prior to this experience, I thought I wanted a Volvo- Kevin Moss, Kristin Williams, and Bill Anderson were all attentive to my questions, responding in an extremely timely manner.
POLLOCKSVILLE, NC
Aimee P|2022 Chevrolet Trailblazer
Confirmed Service Customer
1/14/2026
Fast, efficient and friendly service!
1/15/2026
Good Morning Aimee, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few d ay s which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
VANCEBORO, NC
Candee W|2024 Chevrolet Colorado
Confirmed Service Customer
1/16/2026
The team is always helpful from the moment you step in the office. Kayla makes certain to make you feel comfortable and makes you feel like you are not just a number. She and Andy were great throughout my visit.
1/19/2026
Good Morning Candee, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
NEW BERN, NC
Bradley B|2025 Chevrolet Equinox
Confirmed Service Customer
1/16/2026
Courteous and efficient.
1/19/2026
Good Morning Bradley, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
MOREHEAD CITY, NC
Susan S|2019 Chevrolet Equinox
Confirmed Service Customer
1/20/2026
The service is always done in a reasonable time. The staff are all friendly and they never try to sell you anything you don’t need this has been my dealership for over 10 years.
1/20/2026
Good Morning Susan! I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Alyssa
NEW BERN, NC
Rodney M|2024 Chevrolet Equinox
Confirmed Service Customer
1/20/2026
Sales and service employees were great, there were a few mixups with window stickers and inspections but employees resolved these quickly.
1/20/2026
Good Morning Rodney, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Kayla
MOUNT OLIVE, NC
Willie C|2025 Chevrolet Equinox
Confirmed Service Customer
1/20/2026
Great service team and always on top things and issues. Love their intake service or how thery recieve incoming vehicles for service calls. Monitoring system on your services that you rate is great telling you what your vehicle has and do not have.
1/20/2026
Good Morning Mr. Coleman, I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Ryan
NEW BERN, NC
David C|2022 Chevrolet Colorado
Confirmed Service Customer
1/21/2026
Took way to long just for an oil change. My appointment was at 1pm. I arrived at 12:50pm. I left around 3:45. Its the first time I had my oil changed on a Saturday. Other than that, very professional and courteous.
1/22/2026
Good Morning David! I want to thank you so much for allowing me to be your service advisor at your most recent service visit at Chevrolet of New Bern. I want to apologize that your service visit took longer than expected. I would love the opportunity to turn your experience in perfect one, if you would so allow me to. Which is why I would like to offer you a FREE oil change offer. You can use this at any future service visit. I want to also personally thank you for completing the pre-survey! You will be receiving a second survey from General Motors within the next few days which grades my performance as your service advisor. The Survey Contains one very important Question that ONLY impacts me and how I performed as your Service Advisor: That question is - How likely are you to recommend Chevy of New Bern to your family or friends? This survey is my personal report card and anything less than a 10 is failing. If you could please check your email for that survey and rate me a 10, I would greatly appreciate it! Thank you again for your time and for allowing me to assist you! -Alyssa
NEW BERN, NC